Terms of Service

Last Updated: December 2025

Welcome to Best Mattress Australia. These Terms of Service ("Terms") govern your use of the website bestmattress.au (the "Site") operated by Best Mattress Australia ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

1. Acceptance of Terms

By accessing and using this Site, you accept and agree to be bound by these Terms and our Privacy Policy. If you are using the Site on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

2. Use of the Site

Permitted Use

You may use our Site for personal, non-commercial purposes to:

• Read our mattress reviews and comparison content
• Access our educational articles and guides
• Use our interactive tools such as the mattress quiz
• Subscribe to our newsletter
• Contact us with inquiries

Prohibited Use

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable laws
• Copy, reproduce, distribute, or create derivative works from our content without permission
• Attempt to gain unauthorised access to our systems or networks
• Interfere with or disrupt the Site or servers connected to the Site
• Use automated systems (bots, scrapers) to access the Site without our consent
• Transmit viruses, malware, or other malicious code
• Impersonate any person or entity
• Harvest or collect user information without consent

3. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Best Mattress Australia or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent, except for:

• Temporary storage in your browser cache
• Printing pages for personal, non-commercial use
• Sharing links to our content on social media

4. Content Disclaimer

General Information Only

The content on this Site is provided for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Site.

Not Medical Advice

Our content about sleep, mattresses, and related topics is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or sleep disorder.

Product Information

Product specifications, prices, and availability are subject to change without notice. We endeavour to keep information current but cannot guarantee that all details are accurate at the time of your visit. Always verify current information with the retailer before making a purchase.

5. Affiliate Relationships and Advertising

Best Mattress Australia participates in affiliate marketing programs, including the Amazon Services LLC Associates Program. This means:

• We may earn commissions when you click on affiliate links and make qualifying purchases
• Affiliate relationships do not influence our reviews, ratings, or recommendations
• We clearly disclose our affiliate relationships in accordance with ACCC guidelines
• Prices displayed may not reflect current prices; always verify with the retailer

As an Amazon Associate, we earn from qualifying purchases. This disclosure is made in compliance with the Federal Trade Commission's guidelines and Australian Consumer Law.

6. Third-Party Links

Our Site may contain links to third-party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party websites or services.

7. User Submissions

If you submit content to us (such as comments, feedback, or reviews), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or control all rights to the content you submit and that your content does not violate these Terms or any third party's rights.

8. Limitation of Liability

To the fullest extent permitted by Australian law, Best Mattress Australia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Site
• Any content obtained from the Site
• Unauthorised access to or alteration of your transmissions or data
• Any third-party conduct on the Site

Our liability to you for any cause whatsoever shall be limited to the amount you have paid to us in the last 12 months (which is typically zero for a free website).

9. Indemnification

You agree to defend, indemnify, and hold harmless Best Mattress Australia, its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses arising out of or relating to your violation of these Terms or your use of the Site.

10. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice by updating the "Last Updated" date at the top of these Terms. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

11. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

13. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law or any other consumer protection legislation that cannot be excluded, restricted, or modified by agreement.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Best Mattress Australia regarding your use of the Site and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms, please contact us:

• Email: legal@bestmattress.au
• Contact Form: www.bestmattress.au/contact